ArrowhealthCase study
SaRA Health Scales Rapidly with Arrowhealth Bridge's Seamless EHR Compatibility
SaRA Health used Bridge to work across its customers' EHRs without building integrations, and grew from a single site to hundreds of practices.
Customer
SaRA Health – A digital health platform that helps providers improve their relationships with patients, resulting in better patient outcomes and increased revenue for their customers, primarily Physical Therapy, Pain Management, and Orthopedic practices across the US.
Challenge
Like many healthcare technology companies, SaRA Health faced a common obstacle to growth: ensuring their solution worked smoothly with a wide range of EHR systems. Competitors often aligned with single EHR vendors, limiting scalability and excluding potential customers whose workflows couldn’t be supported. SaRA Health needed a scalable, efficient way to work alongside diverse EHRs without disrupting the customer experience.
Solution: Bridge from Arrowhealth
In July 2023, SaRA Health adopted Arrowhealth Bridge, Arrowhealth’s technology platform designed to eliminate common EHR-related roadblocks. Rather than integrating into EHRs, Arrowhealth Bridge supports seamless functionality across different EHR environments—enabling SaRA Health to be truly EHR-agnostic.
Results (December 2022 – April 2025)
- Clinic Growth: From a single site to hundreds of practices
- Provider Expansion: Supporting thousands of providers
- Patient Enrollment: Reaching nearly 100,000 patients since inception
- EHR Compatibility: Supporting workflows across 20 different EHR systems
- Patient Impact: 3,262% increase in RTM enrollment
With Arrowhealth Bridge, SaRA Health could focus on growth and customer relationships instead of navigating technical challenges. The platform became a strategic advantage—accelerating deployment, expanding the sales pipeline, and streamlining onboarding.
Why It Matters
Arrowhealth Bridge unlocked a larger total addressable market by removing the friction often associated with EHR workflows. As CEO Steven Coen shared:
“Arrowhealth Bridge gives us a powerful value proposition that helps us truly make it simple for the patients and providers we are blessed to serve… It’s like taking a 2×4 to the face of integration deal-killers.”
By working seamlessly alongside EHR systems rather than building costly point-to-point integrations, SaRA Health accelerated adoption, reduced implementation time, and improved customer satisfaction.
Conclusion
Arrowhealth Bridge isn’t an integration tool—it’s a growth catalyst. For SaRA Health, it turned EHR complexity into a competitive advantage. With the flexibility to support provider workflows across various systems, Arrowhealth Bridge helped drive rapid expansion and long-term success.
