Client:

SaRA Health –A digital health platform that helps providers improve their relationships with patients, resulting in better patient outcomes and increased revenue for their customers, primarily Physical Therapy, Pain Management, and Orthopedic practices across the US.

Challenge:

Like many healthcare technology companies, SaRA Health faced a common obstacle to growth: ensuring their solution worked smoothly with a wide range of EHR systems. Competitors often aligned with single EHR vendors, limiting scalability and excluding potential clients whose workflows couldn’t be supported. SaRA Health needed a scalable, efficient way to work alongside diverse EHRs without disrupting the client experience.

Solution: Bridge from Arrowhealth

In July 2023, SaRA Health adopted Arrowhealth Bridge, Arrowhealth’s technology platform designed to eliminate common EHR-related roadblocks. Rather than integrating into EHRs, Arrowhealth Bridge supports seamless functionality across different EHR environments—enabling SaRA Health to be truly EHR-agnostic.

Results (December 2022 – April 2025):

• Clinic Growth: From a single site to hundreds of practices 
• Provider Expansion: Supporting thousands of providers
• Patient Enrollment: Reaching over nearly 100,000 patients since inception
• EHR Compatibility: Supporting workflows across 20 different EHR systems
• Patient Impact: 3,262% increase in RTM enrollment

With Arrowhealth Bridge, SaRA Health could focus on growth and client relationships instead of navigating technical challenges. The platform became a strategic advantage—accelerating deployment, expanding the sales pipeline, and streamlining onboarding.

Why It Matters:

Arrowhealth Bridge unlocked a larger total addressable market by removing the friction often associated with EHR workflows. As CEO Steven Coen shared:

“Arrowhealth Bridge gives us a powerful value proposition that helps us truly make it simple for the patients and providers we are blessed to serve… It’s like taking a 2×4 to the face of integration deal-killers.”

By working seamlessly alongside EHR systems rather than building costly point-to-point integrations, SaRA Health accelerated adoption, reduced implementation time, and improved client satisfaction.

Conclusion:

Arrowhealth Bridge isn’t an integration tool—it’s a growth catalyst. For SaRA Health, it turned EHR complexity into a competitive advantage. With the flexibility to support provider workflows across various systems, Arrowhealth Bridge helped drive rapid expansion and long-term success.